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POSM Data Sync Tool

The POSM Data Sync Tool connects a local POSM installation with POSM Central.

Data Sync moves inspection data in two directions:

Tab Direction Purpose
Upload Local POSM → POSM Central Upload inspections from the configured local POSM database to POSM Central
Backup POSM Central → Local POSM Download inspections from POSM Central into the configured local POSM installation

Upload and Backup

Upload sends local POSM inspection data to POSM Central.

Backup retrieves inspection data from POSM Central and writes it to the local POSM installation.


Launch POSM Data Sync

Open the POSM Data Sync Tool from your computer.

POSM Data Sync application icon

The Data Sync login window opens.

POSM Data Sync login


Sign In

Enter your POSM Central:

  • Username
  • Password

The login window also provides several options.

Show Password

Select Show Password to display the password while entering it.

Remember Me

Select Remember Me when you want Data Sync to remember your login information on the computer.

Disable Session Status Check

Select Disable session status check (Recommended for large databases) to reduce the initial loading time when working with a large POSM database.

This can be useful when the local POSM database contains thousands of sessions.

Configure AppSettings

Select Configure AppSettings to open the App Settings Configuration window.

The configuration window allows you to review or change the database connection, logging settings, POSM Central connection, media locations, and other synchronization settings.

App Settings Configuration


App Settings Configuration

The App Settings Configuration window connects Data Sync to the appropriate POSM database, media locations, logging folders, and POSM Central.

POSM Data Sync App Settings Configuration

The configuration window contains three main sections:

  • Database Connection Settings
  • Logging Settings
  • Session Sync Settings

An Import Settings From File... option is also available.

POSM Support normally configures Data Sync

POSM Data Sync is generally installed and initially configured by POSM Support.

You can still review the settings or import a previously working configuration when needed.

Data Sync Installation and Setup


Import Settings From a File

Use Import Settings From File... to load an existing Data Sync configuration.

This is useful when reinstalling Data Sync, moving Data Sync to another computer, or restoring a previously working configuration.

After importing settings:

  1. Review the imported values.
  2. Verify the database connection.
  3. Verify the POSM Media Folder Path.
  4. Verify the ScanCam Folder Path.
  5. Click Save.

Database Connection Settings

Database Connection Settings identify the POSM database that Data Sync uses.

Select Database Type

Choose the database type used by the POSM installation:

  • Microsoft Access
  • SQL

The available connection settings depend on the selected database type.

Microsoft Access DB Path

When using a Microsoft Access POSM database, Microsoft Access DB Path identifies the POSM.mdb file that Data Sync will synchronize.

To select the database:

  1. Click Browse.
  2. Navigate to the appropriate POSM application folder.
  3. Locate POSM.mdb.
  4. Select the database.

Select the correct POSM database

Data Sync reads local inspection information from the configured POSM database.

Make sure the selected database belongs to the POSM installation you intend to synchronize.

Database Password

Enter a database password when one is required.

Select Show Password to display the entered password.

Exclusive Connection

The Exclusive Connection option is available in Database Connection Settings.

Leave this setting at the configuration recommended for your POSM installation unless instructed otherwise by POSM Support.

Test Connection

Click Test Connection to verify that Data Sync can connect to the configured POSM database.

Test after changing database settings

Use Test Connection whenever you change the database type, database location, password, or related connection settings.


Logging Settings

Data Sync creates activity and exception logs that can be useful for monitoring synchronization and troubleshooting problems.

Exceptions Folder Path

The Exceptions Folder Path determines where Data Sync stores detailed exception and error information.

The default location is the exceptions folder in the Data Sync Tool application folder.

Exception logs may contain information about:

  • Missing inspection media folders
  • Missing ScanCam files or folders
  • Server communication errors
  • Other synchronization errors

Use Browse to select a different folder.

Log File Folder Path

The Log File Folder Path determines where Data Sync stores activity and diagnostic log files.

The default location is the logs folder in the Data Sync Tool application folder.

Use Browse to select a different folder.

Log SQL Statements

Select Log SQL Statements when detailed SQL logging is needed.

This normally does not need to be enabled unless additional diagnostic information is required.

Log File Name Suffix

Log File Name Suffix controls the date format appended to Data Sync log filenames.

Available formats include:

  • yyyy-MM
  • yyyy-M
  • yy-MM
  • yy-M
  • MM-yyyy
  • M-yyyy
  • MM-yy
  • M-yy

The default is:

yyyy-MM

Days to Keep Log Files

Days to Keep Log Files controls how long Data Sync log files are retained.

The default is:

60

Max Activity Log Messages

Max Activity Log Messages controls the configured maximum number of Activity Log messages.

The default is:

200

Logs can help POSM Support

Activity and exception logs can provide useful information when POSM Support is investigating a Data Sync problem.


Session Sync Settings

Session Sync Settings control the POSM Central connection and the local inspection media locations used during synchronization.

Sync to POSM Central

Select Sync to POSM Central to enable synchronization with POSM Central.

The normal Base API URL is:

https://central-api.posmsoftware.com

Do not change the POSM Central API configuration unless instructed by POSM Support.

POSM Media Folder Path

POSM Media Folder Path identifies the location where the configured POSM installation stores inspection video and associated media.

To change the path:

  1. Click Browse.
  2. Navigate to the appropriate POSM media folder.
  3. Select the folder.

The media path must match the POSM installation

An incorrect media path can prevent Data Sync from locating inspection video and other media required during synchronization.

ScanCam Folder Path

ScanCam Folder Path identifies the location of ScanCam data used by the configured POSM installation.

To change the path:

  1. Click Browse.
  2. Navigate to the appropriate ScanCam folder.
  3. Select the folder.

If expected ScanCam files cannot be located, Data Sync may display a warning identifying the affected session and missing file.

POSM Data Sync missing ScanCam file warning

Troubleshoot Data Sync

Upload Chunk Size

Upload Chunk Size (Bytes) controls the configured upload chunk size used by Data Sync.

The default value is:

5242880

Leave the default value unless POSM Support recommends a different setting.

Save the Configuration

After reviewing or changing the configuration, click Save.

Use Test Connection after changing database connection information.


Data Sync Application Settings

POSM Data Sync stores additional application settings under the current Windows user's Roaming AppData folder:

C:\Users\<username>\AppData\Roaming\PosmDataSync

The Data Sync application itself is installed under the user's Local AppData folder:

C:\Users\<username>\AppData\Local\PosmDataSync

For information about installation, automatic updates, or uninstalling Data Sync, see the installation guide.

Install and Maintain POSM Data Sync


File Menu

After signing in to POSM Data Sync, select File in the upper-left corner of the application to access application-level commands.

The File menu includes:

  • Configure AppSettings
  • Reconnect
  • Re-check Sync Status
  • Exit

Configure AppSettings

Select Configure AppSettings to open the App Settings Configuration window.

The configuration window allows you to review or change:

  • Database connection
  • Logging settings
  • POSM Central connection
  • POSM media folder
  • ScanCam folder
  • Other synchronization settings

App Settings Configuration

Reconnect

Select Reconnect when POSM Data Sync needs to reconnect after the connection to POSM Central has been interrupted or needs to be re-established.

Tip

Reconnect can be useful when Data Sync has remained open while the network connection or access to POSM Central has changed.

Re-check Sync Status

Select Re-check Sync Status to have POSM Data Sync check synchronization status again.

Use this when the displayed synchronization status may no longer reflect the current state of the sessions.

Understand Data Sync Status

Exit

Select Exit to close the POSM Data Sync Tool.


Upload Inspections to POSM Central

After signing in, Data Sync opens to the Upload tab by default.

The Upload tab sends inspection data from the configured local POSM installation to POSM Central.

POSM Data Sync Upload tab

Upload direction

Upload moves inspection data from:

Local POSM → POSM Central

The Upload workspace contains two main areas:

  • Session List — displays inspections from the configured local POSM database
  • Activity Log — displays progress and synchronization messages while inspections are being uploaded

At the top of the Upload tab, Data Sync displays:

  • Search
  • Number of unsynced sessions
  • Organization storage usage
  • Select All
  • Import

Upload Session List

The session list contains columns including:

  • Session ID
  • POSM Unique
  • Project Name
  • Template Name
  • Date
  • Asset Location
  • Asset ID
  • Start ID
  • End ID
  • Direction
  • Size
  • Status

Use the column headings to sort the displayed sessions.

Use Search to locate inspection data in the list.


Check Organization Storage

The Upload tab displays the organization's current POSM Central storage usage.

Storage is displayed in the following format:

Organization storage: X GB used of X GB (X% used)

For example:

Organization storage: 25 GB used of 5000 GB (0.5% used)

This allows you to check the organization's available Central storage before beginning an upload.

Review available storage before uploading large inspections or a large number of sessions.

If the organization reaches its storage limit, additional inspection data cannot be uploaded until storage capacity is increased.

Storage Usage and Limits


Select Sessions to Upload

Select the checkbox beside each inspection you want to upload.

Select sessions for upload

Select a Range of Sessions

To select a consecutive range of sessions, select the first checkbox, then hold Shift and select the last checkbox in the desired range.

Data Sync automatically selects all sessions between the first and last selections.

To select all available sessions, select Select All.

Select all sessions for upload

After selecting the desired sessions, click Import.

Import uploads inspections to Central

Although the action button is labeled Import, this operation uploads the selected local POSM inspections to POSM Central.


Monitor the Upload

After clicking Import, Data Sync begins processing the selected inspections.

The Activity Log at the bottom of the window displays the progress of the operation.

POSM Data Sync upload activity

The Activity Log contains:

  • Timestamp
  • Session ID
  • Message

During an upload, messages may show:

  • Beginning import for a session
  • Session data imported
  • Individual images imported
  • Video import started
  • Video files imported
  • Session data and media imported successfully

A progress bar at the bottom of the application shows the overall upload progress.

The lower-right corner shows which selected inspection is currently being processed, such as:

Uploading 2 / 3

Watch the Activity Log

The Activity Log provides detailed feedback while Data Sync is uploading inspection data.

If an inspection does not upload completely, the Activity Log can help identify the affected session and where the process stopped.


Successful Upload

When Data Sync finishes processing the selected inspections, a confirmation appears.

POSM Data Sync upload completed

The confirmation identifies how many of the selected sessions were imported successfully.

Complete Upload Instructions

Understand Data Sync Status


Back Up Inspections From POSM Central

Select the Backup tab to download inspection data from POSM Central into the configured local POSM installation.

POSM Data Sync Backup tab

Backup direction

Backup moves inspection data from:

POSM Central → Local POSM

The Backup workspace contains two main areas:

  • Session List — displays inspection data available from POSM Central
  • Activity Log — displays progress while inspections are downloaded and written to the local POSM installation

At the top of the Backup tab, Data Sync provides:

  • Search
  • Number of available Central sessions
  • Load More
  • Show backed up sessions
  • Select All
  • Refresh
  • Sync

Backup Session List

The Backup session list contains columns including:

  • POSM Unique
  • Project Name
  • Template Name
  • Date
  • Asset Location
  • Asset ID
  • Start ID
  • End ID
  • Direction
  • Size
  • Status

Use Search to locate inspections.

Use the column headings to sort the displayed information.


Load More Sessions

Click Load More to retrieve additional POSM Central sessions and add them to the displayed list.


Show Backed Up Sessions

Select Show backed up sessions when you want the list to include inspections that have already been backed up to the local POSM installation.

Show backed up sessions


Refresh the Session List

Click Refresh to retrieve updated inspection information from POSM Central.


Select Sessions for Backup

Select the checkbox beside each inspection you want to download to the local POSM installation.

Select Central sessions for backup

Select a Range of Sessions

To select a consecutive range of sessions, select the first checkbox, then hold Shift and select the last checkbox in the desired range.

Data Sync automatically selects all sessions between the first and last selections.

To select all currently available sessions, select Select All.

Select all sessions for backup

After selecting the desired inspections, click Sync.

Sync downloads inspections from Central

On the Backup tab, Sync retrieves the selected inspection data from POSM Central and writes it to the configured local POSM installation.


Monitor the Backup

After clicking Sync, Data Sync begins retrieving the selected inspections from POSM Central.

The Activity Log at the bottom of the application displays the progress of the operation.

POSM Data Sync backup activity

During a backup, messages may show:

  • Beginning backup for a session
  • Retrieving session details from POSM Central
  • Number of media files and observations to download
  • Media files downloaded
  • Writing session information to the local database
  • Writing observations and media records
  • Writing additional reports
  • Writing ScanCam observations, when present
  • Writing inclinometer readings, when present
  • Committing changes to the local database
  • Session synchronized to the local database

While synchronization is running, Data Sync may display:

Syncing sessions from POSM Central, please wait...

The lower-right corner shows which selected inspection is currently being processed, such as:

Syncing 3 / 3

Watch the Activity Log

The Activity Log provides detailed feedback while Data Sync retrieves inspection data from POSM Central and writes it to the local POSM installation.

If a backup does not complete, the Activity Log can help identify the affected inspection and where the process stopped.


Successful Backup

When Data Sync finishes processing the selected inspections, a confirmation appears.

POSM Data Sync backup completed

The confirmation identifies how many of the selected sessions were backed up successfully.

Complete Backup Instructions

Understand Data Sync Status


Data Sync Status

The Status column provides information about the synchronization state of each inspection.

Depending on the tab and inspection, statuses may include:

Status Where Seen Meaning
Unsynced Upload The local inspection has not been completely synchronized to POSM Central
Incomplete Upload or Backup Synchronization did not complete
Not started Backup The Central inspection has not been backed up to the local POSM installation
Backed up Backup The Central inspection has been synchronized to the local POSM installation

Understand Data Sync Status


Missing Files and Synchronization Errors

Data Sync relies on the configured POSM database, media folders, ScanCam folder, and valid inspection information.

Synchronization problems can occur when:

  • Inspection media folders are missing
  • Expected ScanCam files are missing
  • Configured media paths are incorrect
  • NASSCO inspection data contains validation errors
  • Data Sync encounters a server or communication error

If expected files are missing, Data Sync may identify the affected Session ID and the missing file or folder.

POSM Data Sync missing file warning

Review the Activity Log and exception logs for additional information.

Troubleshoot Data Sync


Data Sync Logs

Data Sync maintains activity and exception logs that provide additional information about synchronization operations.

The configured log locations are available under Configure AppSettings → Logging Settings.

Logs can help identify:

  • Which session was being processed
  • What operation was being performed
  • Missing media or ScanCam data
  • Synchronization errors
  • Server or communication errors

POSM Support can help investigate Data Sync problems

You do not need to diagnose a Data Sync problem before contacting POSM Support.

The Activity Log, exception logs, affected Session ID, and Data Sync version can help the Support team investigate the issue with you.

The installed Data Sync Tool version appears in the lower-right corner of the application.

Troubleshoot Data Sync

Contact POSM Support