POSM Central Help
Welcome to the POSM Central Help Center.
POSM Central provides web-based tools for managing inspection data, reviewing reports, sharing inspections, working with POSM Central GIS, synchronizing data with local POSM installations, and managing organization access.
Use the resources below to get started or jump directly to the part of POSM Central you need.
Start Here
Visual Guide
Not sure what a button or control is called?
Use the Visual Guide to explore POSM Central by selecting controls directly from screenshots of the application.
Table of Contents
Prefer to browse the documentation by topic?
The Table of Contents provides a complete list of POSM Central Help topics.
Getting Started
New to POSM Central?
Start with sign-in, navigation, Session Management, and the basic POSM Central workflow.
Getting Started with POSM Central
Common POSM Central Tasks
Manage Inspections
Use Session Management to locate, organize, search, edit, validate, share, export, and manage inspections.
Review or Edit an Inspection
Open inspection headers, observations, images, video, and other inspection information.
View Inspection Reports
Review real-time POSM Central reports including Title Page, Faults, Plot, Video, Defect, ScanCam, Inclination, and supporting files when available.
Share Inspection Data
Share inspections or projects with another recipient, manage existing shares, or transfer ownership to another organization.
POSM Central Tools
POSM Data Sync
Use POSM Data Sync to move inspection information between a local POSM installation and POSM Central.
Upload: Local POSM → POSM Central Backup: POSM Central → Local POSM
POSM Central GIS
Open and work with your organization's configured GIS workspace, map layers, searches, inspection information, work orders, and other GIS tools.
Organization and User Management
Access Management
Organization Administrators can manage users, roles, invitations, access levels, account status, and related security settings.
User Settings
Manage your account information, password, notification preferences, organization logo, and available security settings.
Need Help?
POSM Support can assist with POSM Central, POSM Data Sync, GIS, inspection data, reports, configuration, or other questions.
You do not need to diagnose the problem before contacting Support.
Find Help Your Way
- Know what feature you need? Use the Table of Contents.
- Know what the screen looks like, but not what the control is called? Use the Visual Guide.
- New to POSM Central? Start with Getting Started.
- Looking for a specific term? Use the search box at the top of the Help site.