POSM Software Support Will Be Closed Monday, May 29th In Observance Of Memorial Day.




Stay Up And Running With Minimum Downtime

Real-Time Remote And Over-The-Phone Support.

POSM’s experienced and responsive Support is a team that partners with you, knows your goals, and helps you to best achieve them. We strive to resolve all issues and questions same day.


Pipe Coding Services


POSM Offers Pipe Coding Services




The POSM Remote Support Application Is the Easiest Way to Start a Support Session

Download, install and run the program from the link below. Fill in the required fields, then press the Connect button.



One Time Support Session

If you have obtained a PIN code, enter it here, then press Connect To Technician to start a remote support session. Run the application, or download then run the application to proceed. Once the sessions starts, press the Ok button to allow access to your system.

Enter your 6-digit PIN code:


Recommended Hardware For A POSM Inspection System.




Go To Our Upload Site To Easily Transfer Files To Us.



POSM Upload




POSM Button Manual


Learn All You Need To Know About  POSM With Our New, Online Manual.

Fully Navigable Posm Application Interface. Click on a button to learn more about its functions.




POSM Quick Start GuidesPOSM Quick Start Guides.


A Simplified Step-By-Step Walkthrough How To Use POSM.



Owl Vision Systems 360 Manhole Camera




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POSM Support


About POSM Tech Support Team

POSM Software has a very talented tech support team committed to serving you. They stand ready to offer fast and dependable solutions to whatever question or issue is holding you up. Most of our customer service is handled over the phone or through our remote support application. We’ll listen to you and offer you specific, personalized answers. We built POSM on the strength of our outstanding products and our helpful customer service. Our investment in technology and support has resulted in phenomenal growth through the years through satisfied customers and positive word of mouth, and we’re very proud of that. For the vast majority of glitches, we leverage "same-day superior solutions" and will get you running again with minimum downtime.

POSM utilizes enhanced tech support protocols to better serve you. The next time you contact POSM tech support for computer assistance, the support tech has the option to forward your issue to our entire team, so we can bring the full power of our POSM diagnostic expertise and customer support to evaluate your issue fast.
READ MORE: A Closer Look: POSM Technical Support