SUPPORT
Ensure Seamless Operations With Minimal Downtime Through Our Real-Time Remote And Over-The-Phone Support Services
At POSM, we understand the importance of keeping your sewer inspection software running smoothly. Our experienced and responsive support team is here to partner with you, understand your goals, and help you achieve them efficiently. We are committed to resolving issues and answering questions promptly, often on the same day.
Available Monday to Friday
7 AM - 7 PM EST
Call us at 859-274-0041
POSM Remote Support Application
Download and run the app, enter your details, then press Connect.
One Time Support Session
If you received a 6-digit PIN, enter it below and click Connect To Technician.
Recommended Hardware
Explore our recommended hardware to enhance your POSM inspection system.
POSM Button Manual
Learn POSM with our interactive online manual. Click on a button to see what it does.
POSM Quick Start Guides
Get started quickly with step-by-step walkthroughs for POSM.
¿Necesitan Software PACP en Español?
Visita nuestro centro de soporte de POSM en Español.
About POSM Tech Support Team
POSM Software boasts a highly talented tech support team dedicated to serving you. Our team is always ready to provide fast and reliable solutions to any questions or issues you may encounter. We handle most customer service over the phone or through our remote support application, ensuring a personalized and efficient support experience.
Our commitment to exceptional products and top-notch customer service has fueled our phenomenal growth over the years. We take pride in resolving the vast majority of glitches with "same-day superior solutions," ensuring minimal downtime for your operations.
POSM leverages enhanced tech support protocols to better serve you. When you contact POSM tech support for computer assistance, our support techs have the option to involve our entire team, allowing us to tap into the full power of our diagnostic expertise and customer support to evaluate and address your issue swiftly.
