Meet Our Staff

Phil Cannon

Business Manager
Phil earned his undergraduate degree in accounting from Valdosta State University in Georgia. While attending college, he managed the family business, Cannon Music Company, which was sold just prior to graduation. He attended law school and received his Juris Doctorate from Norman Adrian Wiggins School of Law at Campbell University in Buies Creek, NC, in 1992.

He relocated to Albany, GA, where he and his wife raised four kids. During his legal career, he divided his attention between criminal defense and maintaining relationships with several small family owned business clients. He joined POSM in 2016.


“POSM is an excellent atmosphere and small business,” said Phil. “The management team is hands-on. POSM offers opportunities for future growth not normally seen in similar businesses.”

Matt Coleman

Customer Service Software Support Technician

Matt joined the POSM software support team two years ago. He loves the unique opportunity that POSM offers to share cutting-edge technology with his clients. “We are constantly tackling new and exciting challenges on the horizon. We are a lean, efficient group who relies on a teamwork approach made up of self-managed professionals to get the job done.”

Matt earned a Bachelor of Fine Arts in graphic arts and worked in publishing for 19 years before becoming part of the POSM team. In his free time, Matt enjoys fishing, hiking and building remote controlled cars.


Bob Katter

Software Development


Bob co-founded the company that eventually became POSM Software in 2000 while at Purdue University earning his Bachelor’s of Science in Computer Technology and Networking. He continued to nurture POSM while employed at Caterpillar and for seven years as an engineer at RS Technical Services, where he worked with cameras, tractor development, and IT server administrators. He took the company full-time in 2009.


“I help people every day while creating something I enjoy,” said Bob. “I’ve traveled the world and worked with a lot of amazing people, all while providing for my family with something we built from scratch.”


Bob enjoys gaming, running, hiking, cycling (both the kind you pedal and the kind with a motor), inline skating, photography, and, of course, computing.

Gene "Cliff" Katter

Director of Service, Support, and Branding.


Cliff started working for POSM back in 2001 as a contracted graphic artist. He joined the company full-time January 2011. “I’ve been an avid computer programmer and user since the ‘80s.” Cliff earned a BFA in painting from Ball State University.


Along with his freelancing endeavors, Cliff was a graphic designer for Galyan’s Sports and Outdoor in the early 2000s. After it closed, he worked for a design agency that specializes in pharmaceutical advertising. Through the years, he transitioned into IT roles.


“We have a very down-to -Earth customer base. I especially like the challenge of supporting our software because it encompasses so many aspects technology: databases, video and image creation, GIS, network storage and communications, cloud solutions, web development, mobile setups, workstations, printing, and hardware.”


Megan O’Neal


Megan joined POSM in March 2017. She’s earned a Bachelor of Applied Sciences degree in Social/Community Services and is working towards a Master’s in Project Management. Megan’s prior work experience includes ten years in office management, including restaurants, private hunting plantations in Georgia, and most recently, a law office.  Megan loves the people at POSM. “I had my third baby only two months after I began working for POSM, and they sent me the prettiest flowers to the hospital. That was special to me.”

Megan lives three hours from the coast of Florida. “I’m a bit of a beach bum. My dad taught me to surf when I was little and I enjoy watching the surfers on the Atlantic Coast. I want to enroll my eldest son in surf lessons.” She and her husband love kayaking, hiking, and biking. They homeschool their oldest child, and are active members of The Church at the Groves in Leesburg, GA. “My husband is a chef, so we consider ourselves ‘foodies.’ We love to travel to new places just to eat the food.” She is a Jimi Hendrix fan.

John Priest

Technical Support Engineer

John joined POSM from Robert Half Technologies in August 2017, having worked as a temporary associate on the POSM Team since April 2017.

Born in Jacksonville, FL and raised in Dayton, OH, John has always had a keen interest in computing technology, whether hardware or software.

Some of his past roles include being a Sonar Technician in the US Navy, a Purchase Agent for Qwest (now Century Link), NCR Field Service Technician (working with all kinds of computer/network equipment) and a Software Support Engineer for Veeam Software.

He has a Bachelor’s Degree in Technical Management from DeVry University and several certifications, including A+ and Network+. He is working toward earning an MCSA (Microsoft Certified Solutions Associate) certification and renewing his CCNA (Cisco Certified Network Associate).


John’s hobbies include playing turn-based games, card games (Euchre anyone?), building and upgrading computers, exploring new places, and karaoke.

Shirley S. Raisor


Shirley works with POSM clients just like you. Since 2015, it’s been her pleasure to ensure that your payments are up-to-date, address any of your concerns, and to make sure that you’re absolutely satisfied with your POSM software.

Shirley has over 47 years of combined experience in customer service, so she knows a thing or two about keeping customers happy. Prior to POSM, she worked in banking, real estate, and as a bookkeeper for a furniture store.

She enjoys reading, knitting, working puzzles, and crafting, but most of all, she enjoys family time with her husband Larry, their two children, and seven grandchildren.

S. Andrew Seidel

Technical Support Rep and V.P. of Electronic Hardware

Andrew joined the POSM support team in 2016. He served four years in the United States Air Force, stationed mostly in Japan, where he maintained and repaired fighter jets. He also worked five years at Franklin County Metro Parks performing Park and vehicle Maintenance, and one year at Champion Cleaning, where he repaired sewer inspection equipment and all things computer-related.


Bob and Cliff [Katter] are the kindest, fairest bosses I’ve ever had. I feel as though my efforts directly affect the company.” In his free time, he enjoys making music, skateboarding, riding his motorcycle, and fly fishing.

© 2017 POSM Software.